The Course

This course is ideal for taxi drivers who wish to gain a qualification to support their job role. The qualification covers the following areas:

• Health and safety in the taxi and private hire work environment
• Road safety when driving passengers in a taxi or private hire vehicle
• Professional customer service in the taxi and private hire industry
• Taxi and private hire vehicle maintenance and safety inspections
• The regulatory framework of the taxi and private hire industry
• Taxi and private hire services for passengers who require assistance
• Routes and fares in the taxi and private hire vehicle industries
• Transporting of parcels, luggage and other items in the taxi and private hire industries
• Transporting of children and young persons by taxi or private hire vehicle