Parents & Carers

Supporting you and your child.

We know how important it is for you to know that your child will be supported throughout their college experience. At Cheshire College South & West, your child is at the heart of everything we do, and we are also here for you.

You can find out about the support we offer all students, discover our first-class facilities open to you and our students, search all our courses and download our latest prospectus. 

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01270 654654 (Crewe) 01244 656555 (EP & Chester)

Frequently asked questions

All student absences must be reported by 8.30am daily through the Absence App, this can be found on the Student Intranet page. It’s important that all students report their absences daily, otherwise it becomes a safeguarding concern.

All students can access pro-portal, where they can access, attendance and progress and assessment grades. Parent/Carers can access parent portal, step by step guide is on the website.

All students on a 16-19 programme are allocated a Personal Development Tutor, that meet with them weekly through 1 hour deliver sessions and termly 1:1 meeting. The Personal Development Tutor can support learners with pastoral issues, attendance and their progress.

Our students’ welfare and safety is our highest priority and we are committed to making sure that our students and staff are protected from harm. 

The College Be Safe Team offers advice and guidance to students.

Useful links:

Safeguarding Policy   Anti Harassment & Bullying Policy

Prevent Strategy        Student Protection Plan

Students can raise concerns through their personal development tutors, inclusive learner advisers, learning support officers and their tutor. If it’s a safeguarding concern, they can report through to the Be Safe team, access to the team can be found on the student intranet page, on the be safe tile.

The College offers FREE transport for students aged 16-18 living over one mile from the Campus where their course is delivered. 

Depending on their home location students will travel via:

  1. College Coach Service (Crewe Campus Only)
  2. public transport
  3. Country Council transport

Take a look at the bus routes and times.

For students who wish to cycle to College, we have plenty of secure cycle storage and racks. There are also changing and drying facilities in our Sports departments to enable cyclists to change before going to class.

If you would like more information you can get in touch with one of our College Transport Offices based at the Campus where you will be studying: 

Crewe Campus: 01270 654654 
Ellesmere Port Campus: 01244 656200 
Chester Campus: 01244 656200 

The 16-19 Bursary Fund 
This fund provides financial support to help 16-18 year old students remain in education.  

Discretionary Bursary 
Students can also apply for a discretionary bursary if they enrolled on a course at the age of 16-18 and are continuing on the same course now that they’re aged 19 or over. Or if they have an Education, Health and Care Plan (EHCP).  

There are two types of this kind of bursary: 

  1. An Enhanced Bursary 
    Up to £1,200 a year for young people in one of the defined vulnerable groups e.g. aged 16-18 years who are in care, care leavers, on income support or universal credit in their own name or in receipt of both Employment Support Allowance and Disability Living Allowance/Personal Independence Payments 
  1. Discretionary Bursary Based on Household Income
    Funds awarded to meet the individual needs of students where the household income is £30,000 or less. For example, this bursary would be provided to help with the cost of transport, meals, books, trips and College equipment. 

Download guidance notes 

Further information about this can be found at www.gov.uk/1619-bursary-fund/eligibility.  

If a student has previously had exam access arrangements at school, these are not automatically carried forward to college so you/they will need to take some action for these to be put in place at college.

What action do you need to take?

Please provide us with evidence to support their need. This could include (but is not limited to):

• Specialist Evidence confirming a diagnosis of disability or learning difficulty, this could be a letter/ report from:

-HCPC registered Psychologist

-CAMHS (Child and Adolescent Mental Health Services)

-Medical consultant (not a GP)

-Speech and Language Therapist

-Local Authority specialist service, e.g.  Occupational Therapist or Sensory Impairment Specialist

• Current Education Health Care Plan (EHCP)

• Information from school such as:

-Copy of signed ‘Form 8’

-Copy of School’s Centre File Note/ Form 9

Please email a copy of all relevant evidence to als@ccsw.ac.uk All evidence must be received by end of September.

There are opportunities to disclose any additional needs when you apply for college, and at various times after that including enrolment and once you start college.   

Ideally, we would like to know as early as possible to plan for any support required and ensure an appropriate support plan is in place.

Learning Support are present at all sites on Open Evenings and all Guidance Evenings so you can have a face-to-face chat and ask any questions at any of those.  Learning Support can also offer bespoke transition support to those that need it, and you can raise queries with the team at any time by emailing als@ccsw.ac.uk where your query will be passed to the most appropriate person.

The Learning Support team includes Inclusive Learning Advisers (ILAs) who are each allocated to curriculum areas, and that person would then be your ongoing point of contact before and during your child’s journey at college.  

All students on a 16-19 study programme will attend a 1 hour session with the focus being to develop life skills and prepare for the world of work. Examples of some topics will include money management, healthy relationships, internet safety, looking after your wellbeing/mental health, UCAS and employability skills.

Did you know that we also have a wide variety of adult courses?

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Our courses

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FULLY FUNDED ADULT COURSES

If you are aged 19+ we can help you upskill and invest in your future with one of our FREE adult courses.

When exploring the courses we have available, you may see a fee attached but you’re more than likely to be eligible for a fully-funded enrolment!
Take a look and get in touch with admissions@ccsw.ac.uk if you’d like anymore information.

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