Written by expert teachers Tess Bayley, Saundra Middleton and Sean Vertigan, this clear, accessible and thorough textbook will guide you through the core content of Management and Administration.

– Track and strengthen your knowledge using learning outcomes at the beginning of every unit and Test Yourself questions throughout
– Improve your understanding of important terminology and key terms, plus contextualise your learning with case studies, reflection tasks and practice points to ensure you are set up for success
– Develop your professional skills with helpful tips
– Confidently prepare for your exams and the Employer Set Project using tips, assessment practice and model answers
– Build the functional skills you need to thrive in the industry with English and Maths exercises